Refund policy
All returned items must be unused, undamaged and in re-saleable condition. Some products are subject to a re-stocking fee (please contact customer service prior to returning products). Items that are returned without a return authorization will be refused. As a food facility, we are unable to accept returns on the following products:
- Spices
- Seasonings
- Ingredients
- Casing
Please report any breakage or damage to the carrier:
Please do not return any broken or damaged items to us without first contacting the carrier to file a claim. We must receive notice of damage within 10 days of delivery. Please be sure to keep all packaging, as UPS may require inspection of the original packaging prior to paying claim.
Warranties on products that are not manufactured Titus Seasoning are warrantied by the manufacturer. Neither Titus Seasoning nor the manufacturer may be held responsible for customer misuse of merchandise.